Returns & Exchanges

At OMO Merch, we want you to love your gear, which is why we offer a 30-day return window for all unused and unwashed items in their original packaging. Whether it is a sizing issue or a change of heart, we are committed to making your exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location, ensuring all original tags are attached and the item is in its original condition.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.